Rose White

Team Leader

Nairobi office

Rose White began her career as a sales promoter, where she quickly recognized the power of positive thinking and the importance of building authentic customer relationships. Her mastery of persuasion and her belief in the impact of a positive mindset have been key drivers in her success. These core values have shaped her journey through the BPO industry, where she now leads at Smart Staffing Support. Rose oversees client onboarding and ensures that the company delivers top-notch customer service.

At Smart Staffing Support, Rose has made a significant impact by refining the company’s client relations strategies. Her approach goes beyond meeting targets—she's committed to enhancing the client experience and ensuring that each customer views Smart Staffing as a trusted partner in their business journey. Her strong persuasive skills, combined with her positive outlook, have played a crucial role in positioning the company as a leader in the BPO space.

Her leadership philosophy centers around the belief that 'you can achieve anything when you put your mind to it.' Rose focuses on empowering her team to reach their full potential, guiding them with both encouragement and persuasion. Her dedication to creating a high-performance culture has been integral in driving Smart Staffing’s success and helping the company exceed client expectations.

Outside of her professional life, Rose is passionate about cooking and enjoys spending time in the kitchen as a chef. She also finds joy in reading novels and expressing herself through singing. These hobbies not only help her relax but also fuel her creativity and drive, enriching both her personal and professional life.