Paula Delmo

Vice President

Davao Office

Paula brings nearly a decade of experience in the BPO sector to her role, thus honing her decision-making and communication skills during her tenure at Smart Staffing Support. With a diverse background encompassing sales, customer service, e-commerce, and virtual assistance, she effectively oversees operational metrics to enhance sales, customer service, and overall productivity.

Her leadership style is characterized by diplomacy and analytical thinking, allowing her to build positive relationships with employees and partners. She is a dedicated management expert with extensive experience in leadership and organizational management.

Smart Staffing Support is an organization that proactively develops and delivers services to help its clients succeed in the evolving workplace, especially in virtual assistance. They provide remote workers who excel in their roles, with the goal of achieving significant success. Paula’s core principle is client empowerment, ensuring outstanding and sustainable service delivery to clients’ customers. Moreover, the organization’s objectives are closely tied to its clients’ achievements, fostering a collective celebration in the dynamic BPO landscape.

Paula’s array of interests extends beyond her professional life, allowing her to maintain a well-rounded balance. She enjoys mobile games for relaxation and mental rejuvenation, prioritizes rest for productivity and well-being, and uses internet browsing professionally to stay updated on industry-related information, enhancing her knowledge and expertise.