
While Mr. Mark Hakim began his academic journey with a Bachelor’s degree in Chemical Engineering, his true passion always lay within business and corporate growth. His young professional years were spent at one of the world’s largest debt collection agencies, expanding over ten thousand employees spread across numerous global locations. This experience shaped his competitive drive leading to his business accomplishments.
Upon founding Smart Staffing Support, he leaned heavily into the Business Processing Outsourcing sector, successfully navigating its challenges and opportunities.
Rooted in his belief that compliance and client satisfaction are pivotal to business success, he has instilled a culture of recognition and reward, ensuring that employees consistently feel valued, driving them to push boundaries and achieve more.
Mr. Mark Hakim has always prioritized innovation in his leadership, consistently exploring new technologies to enhance company operations. He firmly believes that embracing modern systems is key to the company’s continuous growth and success.
Beyond his corporate endeavors, Hakim’s champions causes for homeless children and underserved communities, extending support from Kenya to India and anywhere he can make a difference. His love for travel is matched only by his appreciation for local cuisines and cafes, with a particular fondness for coffee and espresso.