Allan Jones

Operational Manager

Beirut Office

A graduate of the University of Balamand in Public relations , Allan Jones began his career in the telecommunications industry in Nigeria, working for an internet company where he developed strong technical and operational expertise. Following this experience, he served as a translator for the U.S. Army during Operation Iraqi Freedom, contributing to critical communication and coordination efforts.

A In 2013,Allan Jones transitioned into the call center industry, where he has since built a successful career leading diverse teams and managing multiple large-scale projects. His portfolio includes oversight of programs such as Medicare, Obamacare, and Extended Car Warranty services. With over a decade of experience in customer service operations,Allan Jones is known for his leadership, strategic thinking, and ability to drive performance excellence across teams.